When you provide your information to us, we will only use the information for the purposes for which it is provided, for any compatible purposes and to fulfill our legal or regulatory obligations unless you have agreed for your data to be used for other purposes.
The data collected through the calls follow the principles covered in the EC directive on data protection (95/46/EC) and its subsequent modifications and applicable national laws will be complied with during recruitment and selection of forced
return monitors, and for storage of personal information. The principle of non-disclosure of sensitive information, particularly regarding personal information of migrants, will be complied with. It will also be included in all monitoring guidelines and tools.
We may share your information with third parties who process data on our behalf, but only where we place obligations on them in relation to the security of the data and require them to use the data only as we instruct.
In some cases, we may transfer your personal data to third-party service providers who are located outside your jurisdiction.
If you are in the European Union, and your personal data is transferred to a third-party service provider outside the European Economic Area (EEA), this will occur under a safeguard mechanism recognized by the European Commission as providing adequate protection for your personal data.
Transfers of your data to other third parties outside the EEA, or to third parties outside any other jurisdiction in which you are located, will occur in accordance with local data protection laws.
We ensure that there are appropriate technical controls in place to protect your personal details. For example, our online forms are always encrypted and our network is protected and routinely monitored.
We undertake regular reviews of who has access to information that we hold to ensure that your information is only accessible by appropriately trained staff, volunteers and contractors.
If we use external companies to collect or process personal data on our behalf, we put a contract in place that sets out our expectations and requirements in relation to security of the data they access or process.
We will only retain the data you provide to us through our website for as long as required by applicable laws or as is necessary for the purpose for which it was collected and in accordance with any consents provided. We will delete personal data at the end of this period unless we wish to use it for statistical purposes, in which case we will anonymise it, such that you could never be re-identified with it.
You have the right to request details of the information we hold about you. If you would like a copy of some or all of your personal information, please make a request to our Data Protection officer (data-protection@
You also have a right to have inaccurate information we hold about you rectified or removed and a right, in some circumstances, to restrict or object to us processing your information, or to seek erasure of your data. If you believe we are not respecting your rights, you are entitled to make a complaint to a relevant supervisory authority.
The legal basis on which we hold and use your data will vary depending on the activity involved. In some cases, we might hold the data because it is needed to fulfill a contract or meet our legal obligations, in others because you have consented to this use. We note that the legal basis on which we process your data will influence your specific rights.